Las Vegas Harley-Davidson
Las Vegas, NV, USA
Job Title: Parts and Service Manager Location: Las Vegas Harley-Davidson
Department: Parts/Service Department Reports to: General Manager
Job Summary:
The Parts and Service Manager at Las Vegas Harley-Davidson is responsible for leading and managing the daily operations of the Parts and Service Departments to ensure the highest level of customer satisfaction, operational efficiency, and financial performance. This role oversees the procurement, stocking, and sales of Harley-Davidson parts, as well as ensuring that service work is completed to dealership and manufacturer standards. Las Vegas Harley-Davidson is structured by using PALS.
Key Responsibilities:
Management and Leadership:
Oversee and lead the Parts and Service teams, ensuring proper training, scheduling, and performance management.
Ensure all department staff provide exceptional customer service, ensuring customer needs are met promptly and professionally.
Monitor and manage...