$15.00 hourly
Harley-Davidson of Indianapolis
Fishers, IN, USA
Job Title: Parts and Labor Specialist (PAL)
Department : Fixed Operations (Parts & Service)
Supervisor: Fixed Operations Manager
Summary Description
Setup and maintain an appealing retail environment, assist all customers with their shopping and purchase of merchandise, intake customer vehicles, diagnose problems and service needs and communicate job status to customers.
Key Result Areas
Fixed Department Operations
Customer Service
Process Management
Major Duties and Responsibilities
Maintain cleanliness of Parts and Accessories showroom and keep inventory neatly stacked and orderly.
Provide excellence customer service to all of the dealership’s customers.
Assist Head Parts and Labor Specialist (HPAL) with attaining retail sales and profitability plans in the Fixed Operations Department.
Greet customers immediately, in a courteous and friendly manner.
Develop and share knowledge of all Parts and...