Full Time Finance / Business Office Manager

$60,000 - $150,000 yearly
  • Hall's Harley-Davidson
  • Hall's Harley-Davidson®, North Dirksen Parkway, Springfield, IL, USA
  • Sep 15, 2023
Full time F&I (Finance & Insurance)

Job Description

Full Time Finance / Business Office Manager

Do you understand the “lifestyle”? Can you provide outstanding customer service? If so, we have a great opportunity for you! Hall’s H-D is now accepting applications for a Finance/Business Office Manager. We are seeking self-motivated individuals who communicates well, and can provide a great customer experience, to join our award winning sales team. Candidate must be professional, friendly, detail orientated, and able to multitask.

Required experience:

  • Business Office operational activities related to providing finance, ext warranty & add on products:

Key Areas:

  • Oversee and direct the business office operational activities related to providing finance, and extended service programs.
  • Produce acceptable levels of revenue and profits for the dealership by selling finance, extended service programs and other financial products to new and used motorcycle customers.
  • Establish and maintain good working relationships with several finance sources, factory and otherwise.
  • Submit paperwork to and obtain approval from finance sources on all finance deals.
  • Establish and maintain procedures to ensure timely and proper completion of all sales related paperwork. Also check all paperwork for correct title, line information, taxes, errors, etc.
  • Handle all rate quotations.
  • Assist on the sales floor when not with customers.
  • Follow in house sales process - Greet customers immediately in a courteous and friendly manner - Handle telephone transactions quickly and courteously - Ensure customers are properly qualified for needs, wants, and ability to buy. - Practice features/benefits selling methodology - Use common and consistent word tracks. - Ensure the delivery to customer is an “EVENT" which endears the customer to the dealership.