Job Description
Full Time Finance / Business Office Manager
Do you understand the “lifestyle”? Can you provide outstanding customer service? If so, we have a great opportunity for you! Hall’s H-D is now accepting applications for a Finance/Business Office Manager. We are seeking self-motivated individuals who communicates well, and can provide a great customer experience, to join our award winning sales team. Candidate must be professional, friendly, detail orientated, and able to multitask.
Required experience:
- Business Office operational activities related to providing finance, ext warranty & add on products:
Key Areas:
- Oversee and direct the business office operational activities related to providing finance, and extended service programs.
- Produce acceptable levels of revenue and profits for the dealership by selling finance, extended service programs and other financial products to new and used motorcycle customers.
- Establish and maintain good working relationships with several finance sources, factory and otherwise.
- Submit paperwork to and obtain approval from finance sources on all finance deals.
- Establish and maintain procedures to ensure timely and proper completion of all sales related paperwork. Also check all paperwork for correct title, line information, taxes, errors, etc.
- Handle all rate quotations.
- Assist on the sales floor when not with customers.
- Follow in house sales process - Greet customers immediately in a courteous and friendly manner - Handle telephone transactions quickly and courteously - Ensure customers are properly qualified for needs, wants, and ability to buy. - Practice features/benefits selling methodology - Use common and consistent word tracks. - Ensure the delivery to customer is an “EVENT" which endears the customer to the dealership.
