Service Technician

Come work at a dealership with some of the best riding in the Northern Alabama!
We are seeking a service technician that will provide prompt, dependable, high quality vehicle service to customers.

The successful candidate who fills this position will possess excellent problem solving skills, organizational skills along with a strong work ethic.

Qualifications:

• Completion of a factory authorized training program such as MMI Service School or equivalent work experience
• Positive, enthusiastic attitude
• Valid Motorcycle Endorsement
• Exceptional Customer, Team handling, and service skills
• Ability to work flexible schedules including weekends
• Must be a Team Player

Responsibilities:

• Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible
• Accept work assignments from Service Writer/Manager
• Request parts for the job as early as possible when needs become known.
• Perform service, repair and customization work in accordance to factory specifications.
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay
• After job is finished ensure proper completion and filing of paperwork
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager
• Minimize come-backs and deal with them promptly and satisfactorily when they do occurKeep customers’ vehicle cleaner that when it was dropped off.