Service Technician

$35,000 - $70,000 yearly
  • Apple State Harley-Davidson
  • Yakima, WA, USA
  • Sep 06, 2023
Full time Service Technician/Mechanic

Job Description

Apple State Power Sports Service Technician

           1707 N 1st St, Yakima WA 98901




Job Title- Service Technician

Department- Service Department

Supervisor- Service Manager


Summary Description

Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality


Key Areas

  • Service Department

  • Customer Service

  • Routine Maintenance/Repairs


Major Duties and Responsibilities

  1. Service Department Operations

  • Provide prompt, dependable, high-quality, vehicle service to (internal and external) customers

  • Complete repair work within scheduled time period

  • Maintain productivity 

  • Diligently request parts to be ordered as needed

  • Perform any repairs/maintenance work according to manufacture requirements

  • Assist Service Writer, when requested, with writing work orders, test riding, or any other issues to ensure customer satisfaction

  • High communication with Service Writer is a must

  • After the completion of each job, ensure any paperwork has been properly filed

  • Keep shop area as clean as possible

  • Maintain any necessary technician (PHD and other) qualifications assigned to you by the Service Manager

       2. Customer Service

  • Treat all and customers with respect, should any incidents occur, report directly to Service Manager

  • Always make sure customers vehicle is cleaner than it arrived

Qualifications & Job Requirements

  • Completion of a factory authorized training program such as MMI Service School or equivalent work experience

  • Current Motorcycle license/endorsement

  • Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 10 days of hire. 

  • D.O.T approved helmet

Physical Demands

  • The noise level in the work environment is usually loud.

  • Requires the use of both hands.

  • Frequently required to bend, stoop, crouch, reach, handle tools, and lift 50lb. of material.

  • Frequently requires the ability to balance and push a 900 lb. motorcycle

Working Conditions

  • Frequently works near moving mechanical parts.

  •   Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.

  • Occasionally, exposed to exhaust fumes or other airborne particles. 


  • Health Insurance 

  • Simple IRA with employer match at 3%

  • Relocation Assistance

  • Paid Holidays


  • Employee discount

  • Signing Bonus

  • Performance bonuses and spiffs


  • Pay is 35-70k annually

  • Flat rate or hourly