Service Advisor/Writer

  • Harley-Davidson of Frederick
  • Frederick, MD, USA
  • Sep 13, 2023
Full time Service Writer

Job Description

Successful candidate is required to have the ability to coordinate the flow of motorcycles requiring service while maintaining 100% customer satisfaction. This process involves intake of customer vehicles, identification of customer concerns and service needs, scheduling work appropriately and assigning jobs to Service Technicians, completing all necessary paperwork, and presenting the vehicle back to the customer. Required to possess great communication skills, strong computer skills and the ability to work in a fast-paced environment. Experience in service writing is desired. Technical knowledge of H-D motorcycles is favorable. Weekend availability is required.