Provides assistance to all employees of the service department as needed.
Key Results Areas
- Details New & Pre-Owned Motorcycles
- Helping Service Personnel
- Customer Service
Major Duties and Responsibilities
1) Details New & Pre-Owned Motorcycles
- Wash Motorcycles. Ensure they are cleaner than when customer dropped them off.
2) Helping Service Personnel
- Assist Technicians with keeping the service department clean and organized.
- Clean and maintain appearance of general facilities.
3) Customer Service
- Greet external customers immediately, in a courteous and friendly manner.
- Handle requests quickly, and courteously.
4) Other Duties
- Follow directions and work hard.
- Ask questions when in doubt.
- Wear appropriate shop uniform each and every day.
- Maintain professional appearance and attitude.
- Complete all training programs and their related tests by required deadlines. The Service Manager assigns all required training.
- Motorcycle license required