Motorcycle Detailer - Big Moose Harley-Davidson

     Job Title:............................ Shop Detailer

     Department:...................... Service Department

     Supervisor:........................ Shop Supervisor / Service Manager 

Summary Description

Provides assistance to all employees of the service department as needed.

Key Results Areas

• Details New & Pre-Owned Motorcycles
• Helping Service Personnel
• Customer Service

Major Duties and Responsibilities

1) Details New & Pre-Owned Motorcycles

• Wash Motorcycles. Ensure they are cleaner than when customer dropped them off.

2) Helping Service Personnel

• Assist Technicians with keeping the service department clean and organized.
• Clean and maintain appearance of general facilities.

3) Customer Service

• Greet external customers immediately, in a courteous and friendly manner.
• Handle requests quickly, and courteously.

4) Other Duties 

•    As Assigned

Supervisory Responsibilities

• None

Commitments

• Follow directions and work hard.
• Ask questions when in doubt.
• Wear appropriate shop uniform each and every day.
• Maintain professional appearance and attitude.
• Complete all training programs and their related tests by required deadlines. The Service Manager assigns all required training.
• Motorcycle license required

Qualifications & Job Requirements

• Ability to accept and follow directions.
• Demonstrated willingness to work flexible hours.

Physical Demands

• The noise level in the work environment is usually loud.
• Requires the use of both hands.
• Occasionally requires the ability to balance and push a 900 lb. motorcycle.
• Frequently required to bend, stoop, crouch, reach, handle tools, and lift 45 lb. of material.

Working Conditions

• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.