Motorcycle Detailer - Big Moose Harley-Davidson

  • New England Motorcycle Group
  • Portland, ME, USA
  • Dec 07, 2023
Full time Lot Porter

Job Description

Live the Passion! Throughout the world, Harley-Davidson unites people deeply, passionately and authentically. And in this unity there is a rich and unending variety of personal experiences. We are searching for a Detailer! Join our service team for and share the love of riding!

Job Data

     Job Title:............................ Shop Detailer

     Department:...................... Service Department

     Supervisor:........................ Shop Supervisor / Service Manager 

Summary Description

Provides assistance to all employees of the service department as needed.

Key Results Areas

  • Details New & Pre-Owned Motorcycles
  • Helping Service Personnel
  • Customer Service

Major Duties and Responsibilities

1) Details New & Pre-Owned Motorcycles

  • Wash Motorcycles. Ensure they are cleaner than when customer dropped them off.

2) Helping Service Personnel

  • Assist Technicians with keeping the service department clean and organized.
  • Clean and maintain appearance of general facilities.

3) Customer Service

  • Greet external customers immediately, in a courteous and friendly manner.
  • Handle requests quickly, and courteously.

4) Other Duties 

  •    As Assigned

Supervisory Responsibilities

  • None


  • Follow directions and work hard.
  • Ask questions when in doubt.
  • Wear appropriate shop uniform each and every day.
  • Maintain professional appearance and attitude.
  • Complete all training programs and their related tests by required deadlines. The Service Manager assigns all required training.
  • Motorcycle license required

Qualifications & Job Requirements

  • Ability to accept and follow directions.
  • Demonstrated willingness to work flexible hours.

Physical Demands

  • The noise level in the work environment is usually loud.
  • Requires the use of both hands.
  • Occasionally requires the ability to balance and push a 900 lb. motorcycle.
  • Frequently required to bend, stoop, crouch, reach, handle tools, and lift 45 lb. of material.

Working Conditions

  • Frequently works near moving mechanical parts.
  • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally, exposed to exhaust fumes or other airborne particles.