2 jobs found in alabama

Provide a prompt, dependable, high quality experience to all customers in the motorcycle sales department. Ensure that customers are custom fitted to the motorcycle that meets their needs.   Key Results Areas Sales Department Operations Customer Service Major Duties and Responsibilities 1.  Sales Department Operations Use floor time effectively to meet customer needs and fit them to the appropriate motorcycle. Take customers on test rides (Demo Rides). Solicit all necessary information from the customers for steps 1 – 5 of the Sales Process (Greet; Probe; Sit-on; Presentation; Sit-down). Present the features & benefits of the dealership. Show each customer advantages of our store versus other competitors. Follow procedures to ensure timely and proper completion of showroom log entries in the CRM System. Maintain at least the minimum requirement of Traffic Log entries, Phone Calls and emails  per month...

Are you a detail-oriented individual with a passion for motorcycles and a commitment to customer service? Do you have experience working in a fast-paced environment and the ability to juggle multiple tasks at once? Momentum Harley Davidson is seeking a Service Writer to join our team!   As a Service Writer, you'll be the first point of contact for our customers when they bring their Harley-Davidson motorcycles in for service. You'll work closely with our team of expert technicians to ensure that our customers receive the highest level of service and attention, from the moment they walk through our doors to the moment they ride off on their newly serviced motorcycle.   You'll be responsible for scheduling appointments, preparing work orders, and communicating with customers about the status of their repairs. You'll work in a fun and dynamic environment, surrounded by other Harley enthusiasts who share your passion for the open road and the thrill of the...