6 jobs found in massachusetts

Summary Description Provides assistance to all employees of the service department as needed. Key Results Areas Details New & Pre-Owned Motorcycles Helping Service Personnel Customer Service Major Duties and Responsibilities 1) Details New & Pre-Owned Motorcycles Wash Motorcycles. Ensure they are cleaner than when customer dropped them off. 2) Helping Service Personnel Assist Technicians with keeping the service department clean and organized. Clean and maintain appearance of general facilities. 3) Customer Service Greet external customers immediately, in a courteous and friendly manner. Handle requests quickly, and courteously. 4) Other Duties     As Assigned Supervisory Responsibilities None Commitments Follow directions and work hard. Ask questions when in doubt. Wear appropriate shop uniform each and every day. Maintain...

Summary Description Direct responsibility for the Finance and Insurance operations of the Motorcycle Sales Department. Key Results Areas Business office operations Maintain a collaborative working relationship with other dealership departments Customer Service Major Duties and Responsibilities 1) Business Office Operations Oversee and direct the business office operational activities related to providing finance, insurance, and extended service programs. Produce acceptable levels of revenue and profits for the dealership by selling finance, insurance, and extended service programs to new and used motorcycle customers.  Cross-sell parts, accessories, and ready-to-ride products to customers. Establish and maintain good working relationships with several finance sources, factory and otherwise. Actively recruit and maintain a strong market base for the providing of available finance and Insurance products. Pro-actively...

Major Duties and Responsibilities Drive and deliver our vehicles or other equipment.  Wash and prep motorcycles for delivery. Assist with new motorcycle un-crating and set-up. Maintain and periodically check inventory of charged motorcycle batteries. Re-fill stock of oil, electrolyte material, or other supplies, as needed. Dealership facility maintenance daily, such as, trash pick-up, event set up/tear down, clean up, etc. Other duties as assigned. Requirements Qualifications Valid Motorcycle endorsement; ability to push and move any size motorcycle. Demonstrated willingness to work flexible hours. Valid driver’s license  

Summary Description Setup and maintain an appealing retail environment and assist all customers with their shopping and purchase of merchandise. Key Results Areas Retail Sales of Parts & Accessories Customer Service Clean & efficient Parts and Accessories environment Service Department support Major Duties and Responsibilities 1.  Retail Sales of Parts & Accessories Assist Parts Manager with attaining retail sales objectives. Process merchandise and prepare product for showroom floor. Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.). Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, etc. Create well organized presentations which appeal to our customers. Continuously maintain showroom product availability by stocking shelves and displays. Maintain updated customer mailing lists. Attend training...

Summary Description Provide a prompt, dependable, high quality experience to all customers in the motorcycle sales department. Ensure that customers are custom fitted to the motorcycle that meets their needs.   Key Results Areas Sales Department Operations Customer Service Major Duties and Responsibilities 1.  Sales Department Operations Use floor time effectively to meet customer needs and fit them to the appropriate motorcycle. Take customers on test rides (Demo Rides). Solicit all necessary information from the customers for steps 1 – 5 of the Sales Process (Greet; Probe; Sit-on; Presentation; Sit-down). Present the features & benefits of the dealership. Show each customer advantages of our store versus other competitors. Follow procedures to ensure timely and proper completion of showroom log entries in the CRM System. Maintain at least the minimum requirement of Traffic Log entries, Phone Calls...

Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality. Key Results Areas Service Department Operations Customer Service Major Duties and Responsibilities 1. Service Department Operations Provide prompt, dependable, high quality, vehicle service to (internal & external) customers. Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill.  Maintain productivity (time spent working on billable jobs) as close to 100% as possible. Accept work assignments from Service Writer / Manager / Shop Supervisor. Request parts for the job as early as possible when needs become known. Perform service, repair, and customization work in accordance to factory specifications. Assist Service Writer, when requested, with writing...