House of Thunder Harley-Davidson
Morgan Hill, CA, USA
Summary Description
Repair, customize, maintain, or overhaul both customer and dealer-owned motor vehicles as close to the allotted time schedule as possible with excellent quality.
Key Result Areas
· Service Department Operations
· Customer Service
Major Duties and Responsibilities
1)
Service Department Operations
· Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
· Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill.
· Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
· ...