House of Thunder Harley-Davidson

Summary Description Repair, customize, maintain, or overhaul both customer and dealer-owned motor vehicles as close to the allotted time schedule as possible with excellent quality.   Key Result Areas ·      Service Department Operations ·      Customer Service   Major Duties and Responsibilities 1)  Service Department Operations   ·    Provide prompt, dependable, high quality, vehicle service to (internal & external) customers. ·    Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill. ·    Maintain productivity (time spent working on billable jobs) as close to 100% as possible. ·   ...

Summary Description Repair, customize, maintain, or overhaul both customer and dealer-owned motor vehicles as close to the allotted time schedule as possible with excellent quality.    Key Result Areas ·      Service Department Operations ·      Customer Service   Major Duties and Responsibilities 1)  Service Department Operations   ·    Provide prompt, dependable, high quality, vehicle service to (internal & external) customers. ·    Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill. ·    Maintain productivity (time spent working on billable jobs) as close to 100% as possible. ·    Accept work assignments from the Service Writer/Manager. ·    Request parts for the job as early as possible when needs become known. ·    Perform service, repair, and...