House of Thunder Harley-Davidson

Summary Description Provide prompt, dependable, high-quality vehicle sales to customers by using current proactive feature benefit sales techniques. Key Result Areas Motorcycle Sales Customer Service Major Duties and Responsibilities 1)  Motorcycle Sales Attain new and used sales quotas as agreed upon with the sales manager. Use floor time effectively to meet customer needs and solicit sales of all products. Present the features of all products to customers along with their benefits. Show each customer advantages of products over competing brands. Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of “lower than anticipated” profits. Cross-sell additional parts, accessories, F&I products, Warranties & service contracts, etc. with all new and used vehicles. Maintain profit margin objective for all vehicle sales. Follow...

Summary Description Provide prompt, dependable, high-quality vehicle sales to customers by using current proactive feature benefit sales techniques. Key Result Areas Motorcycle Sales Customer Service Major Duties and Responsibilities 1)  Motorcycle Sales Attain new and used sales quotas as agreed upon with the sales manager. Use floor time effectively to meet customer needs and solicit sales of all products. Present the features of all products to customers along with their benefits. Show each customer advantages of products over competing brands. Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of “lower than anticipated” profits. Cross-sell additional parts, accessories, F&I products, Warranties & service contracts, etc. with all new and used vehicles. Maintain profit margin objective for all vehicle sales. Follow...

SERVICE WRITER Summary Description Intakes customer vehicles, diagnose problems and service needs, schedules work, assigns jobs to service technicians, and communicates job status to customers.  **Pay for this position includes a monthly base + commission** Key Result Areas ·      Service Department Operations    ·      Customer Service   Major Duties and Responsibilities 1) Service Department Operations   ·    Assist the Service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction. ·    Diagnose problems accurately, and clearly describe them on the repair order. ·    Estimate costs and completion times at the point...