High Stakes Harley-Davidson
Are you passionate about motorcycles and customer service? Do you have a knack for organization and excellent communication skills? If so, High Stakes Harley-Davidson has an exciting opportunity for you! Our reputable Parts and Service Department is seeking a dedicated, EXPERIENCED, customer-oriented individual to join our team as a Service Writer.
Responsibilities:
Greet customers and provide expectational service by assessing their needs and addressing inquires or concerns.
Act as a liaison between customers and technicians, effectively communicating service requests, estimates, and repair timelines.
Accurately document customer information, service details, and parts required for repairs or maintenance.
Schedule appointments and ensure efficient workflow.
Provide accurate and detailed estimates to customers, explaining recommended services and associated costs.
Assist customers in selecting appropriate parts and accessories, providing product knowledge...