Valley Harley-Davidson

The  BDR’s  primary job function is to act as a central point of contact for all inbound inquiries and to set appointments for customers to meet directly with appropriate store personnel. The BDR will also perform duties as a sales assistant by performing administrative duties on behalf of the sales team. Roles and Responsibilities: Handle all inbound calls to the sales department Respond to all web-leads using a combination of outbound calls, emails, and texts Perform traffic log follow up on unsold traffic( UST) on a scheduled basis per the planner functions in the CRM Make campaign calls (supplemented with texts and emails) on any campaigns as directed by the sales manager and General manager. Campaign calls include but are not limited to Motomate calls,used bike purchase calls, CXI calls, service campaigns, and service RO follow up calls. Maintain and update an electronic floor log, ensuring that data on all floor traffic customer detail...

Duties and Responsibilities: Schedule work Communicate job status to customer Assist department manager in maintaining a smooth running, efficient service department with a high degree of customer satisfaction Sell other services by pointing out service specials or additional work needed at the check-in walk around Provide superior customer service to both internal and external customers Estimate costs and completion times at point of sale Exceptional communication skills Keyboard/typing abilities at an accurate level Assign jobs to Service Technicians based on skill level and current resource utilization and schedule availability Review work in progress to ensure quality and timeliness Determine correct part numbers on repair orders and assist the parts department with picking and posting of parts used before job starts Make estimates for internal and wreck repairs Open and close all customer paid, warranty, and esp repair orders...

Valley Harley-Davidson  is in search of an experienced  Service Manager - do you have what it takes?  If so apply today! The  Service Manager  leads the team to deliver exceptional value and customer service on a continuous basis. Expectations are to train, lead, and monitor the performance of service advisors and service technicians and to promote customer satisfaction and revenue growth in line with targeted business and financial objectives. The Service Manager must have strong managerial experience and leadership qualities to organize and motivate a team and to hold each team member accountable for outstanding performance on a daily basis.  Duties and Responsibilities: Hire, manage, supervise and monitor the performance of the service department personnel including technicians, advisors and assistant manager Establishes service objective by facilitating and developing monthly sales and revenue goals Make certain technicians...

Motorcycle/Car Sales Experience Preferred, But Will Train! Valley Harley-Davidson in Tridelphia, WV  is a GREAT place to have a Rewarding Career! We are GROWING and need to hire  Sales Consultants  to help customers purchase a Motorcycle. You Will Be Successful with Excellent Training and support from our Management Team. Motorcycle Sales is fun and lucrative! The effort you put in equals the Financial Reward you receive! We appreciate our employees and Invest in their success!  Job Responsibilities: Greet customers and identify the Motorcycle that meets their needs Explain and demonstrate features on test drives Lead customers through proven selling steps that close deals Follow up with existing customers to encourage repeat and referral business Prospect to generate a stream of new customers Ensure every customer has a premium buying experience Required Skills and Qualifications: Must be fluent in English...