New Orleans Harley-Davidson

Nov 29, 2023
Full time
New Orleans Harley-Davidson Metairie, LA, USA
Provide a prompt, dependable, high quality experience to all customers in the motorcycle sales department. Ensure that customers are custom fitted to the motorcycle that meets their needs.   Key Results Areas Sales Department Operations Customer Service Major Duties and Responsibilities 1.  Sales Department Operations Use floor time effectively to meet customer needs and fit them to the appropriate motorcycle. Take customers on test rides (Demo Rides). Solicit all necessary information from the customers for steps 1 – 5 of the Sales Process (Greet; Probe; Sit-on; Presentation; Sit-down). Present the features & benefits of the dealership. Show each customer advantages of our store versus other competitors. Follow procedures to ensure timely and proper completion of showroom log entries in the CRM System. Maintain at least the minimum requirement of Traffic Log entries, Phone Calls and emails  per month...